Alerting Services

Quickly identify IT issues and receive instant alerts to reduce costs and prevent major outages.

Installed “on premise” in your network, the Alerting Services module continuously monitors all parameters which are important to ensure a trouble-free operation of your EPM infrastructure. With Alerting Services, administrators are alerted instantly when issues are detected.

Alerting Services goes further than standard tests for availability of important EPM services or disk space:

 

  • Policy synchronization not running?

  • Does it take too long to resolve the queries used in Policy-based distribution methods?

  • Too many unprocessed scan files?

What about the health of your EPM Agent? Is it alive?

Can you afford to be unaware that an important security patch failed to install because the EPM policy mechanism doesn’t work?

 

The Alerting Services compare the last inventory date in the EPM DB with the last computer account logon to the Domain Controller.

 

Fast issue detection and immediate notification means reduced IT costs.

 

Schedule a product demo with one of our product consultants today!

Full Feature Descriptions

Components

Settings


Enable the five(9)s Alerting Services for each server. Quickly and easily integrate your monitored servers (or clients) and set a monitoring interval. Configure maintenance periods so that you do not receive unnecessary alerts when monitored devices or services are in a scheduled maintenance mode (for example, Patch windows, backup jobs or get restarted).




Ivanti Monitoring


Monitor the correct functionality of the EPM policy synchronization, query resolution, and inventory processing based on defined thresholds. Check the inventory dates of your managed devices to examine which agents are defective. Select email addresses to define, which member of your IT staff should be informed about alerts.




Services


Monitor Windows Services to be notified by email if a necessary service you defined has stopped unexpectedly.




Disks


Monitor freely definable disks and set thresholds for critical levels and alert levels. You will be notified immediately by email when the appropriate levels are exceeded.




Eventlog Monitoring


Monitor freely definable Windows Eventlog entries and get notified immediately by email when an error or warning occurs, so you have the time to react on this information.





System

Monitor several systems


Enable the five(9)s Alerting Services for your Ivanti EPM, or Ivanti Service Desk environment. Of course, other servers can also be monitored (services, disks, event log, etc.).





Instances

Define instances


Create instances for each system to be monitored. This allows you to easily monitor your productive EPM core servers, test systems, or new versions (for example, during a migration)





Server

Define Server


Define a specific server for each instance. An instance always contains an EPM core server, the associated database server and a connected Ivanti Process Manager. Also let for example your depot servers monitor for free space, availability and possible errors.





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